Logging In

This page covers how to access EduCore, select your school and branch, reset your password, and complete first-time setup.

Accessing EduCore

1. Open your web browser (Chrome, Firefox, Edge, or Safari).
2. Navigate to your school’s EduCore URL. This is typically in the format https://yourschool.educore.in or a custom domain provided by your school.
3. You will see the EduCore login page with the school name or logo displayed.

Logging In

flowchart TD
    A[Enter Email & Password] --> B{Authenticated?}
    B -->|Yes| C[Select School/Tenant]
    C --> D[Select Branch]
    D --> E{Role?}
    E -->|Admin| F[Admin Dashboard]
    E -->|Teacher| G[Teacher Portal]
    E -->|Parent| H[Parent Portal]
    E -->|Student| I[Student Portal]
    B -->|No| J[Error: Invalid Credentials]

1. Enter your email address in the Email field.
2. Enter your password in the Password field.
3. Click the Log In button.
4. If your credentials are correct, you will be taken to the dashboard.

Tip: If your browser offers to save your password, it is safe to accept. This saves time on future logins.

Login Errors

Tenant Selection

If your EduCore instance hosts multiple schools (common in school chains), you may see a tenant selection screen after logging in.

1. A list of schools (tenants) you have access to will be displayed.
2. Click on the school name you want to work with.
3. You will be taken to that school’s dashboard.

Tip: If you only belong to one school, tenant selection is skipped automatically.

Branch Selection

If your school has multiple branches (e.g., Primary Wing, Secondary Wing, or different campuses), you will need to select a branch.

1. After tenant selection (or login), you will see a list of branches.
2. Click the branch name you want to access.
3. You will be taken to that branch’s dashboard.

Switching Branches Later

You can switch branches at any time without logging out:

1. Look at the top navigation bar — the current branch name is displayed.
2. Click the branch name or the dropdown arrow next to it.
3. Select a different branch from the dropdown list.
4. The page will reload with data from the selected branch.

Tip: Your most recently selected branch is remembered. The next time you log in, you will be taken directly to that branch.

Password Reset

If you have forgotten your password:

1. On the login page, click the Forgot Password? link below the password field.
2. Enter the email address associated with your account.
3. Click Send Reset Link.
4. Check your email inbox for a message from EduCore (also check your spam/junk folder).
5. Click the Reset Password link in the email. This link is valid for 24 hours.
6. On the reset page, enter your new password and confirm it.
7. Click Reset Password.
8. You will be redirected to the login page. Log in with your new password.

Password Requirements

Your password must meet the following criteria:

• At least 8 characters long
• Contains at least one uppercase letter
• Contains at least one lowercase letter
• Contains at least one number

Tip: If you do not receive the reset email within 5 minutes, check your spam folder. If it is still not there, ask your school administrator to reset your password manually from Settings > User Management.

First-Time Setup

When you log in for the first time (typically as a School Admin setting up a new school), EduCore guides you through initial configuration.

Step 1: School Profile

1. Enter your school name as it should appear on report cards and certificates.
2. Upload your school logo (PNG or JPG, recommended size 200x200 pixels).
3. Enter the school address — this appears on printed documents.
4. Select your board affiliation (CBSE, ICSE, or State Board).
5. Enter your affiliation number if applicable.
6. Click Save and Continue.

Step 2: Academic Year

1. Set the academic year (e.g., 2025-26).
2. Enter the start date (typically April 1 for most Indian schools) and end date (typically March 31).
3. Click Save and Continue.

Step 3: Classes and Sections

1. Add the classes your school offers (e.g., Nursery, LKG, UKG, 1 through 12).
2. For each class, add sections (e.g., A, B, C).
3. Optionally set a section capacity (maximum students per section).
4. Click Save and Continue.

Step 4: Subjects

1. Add the subjects taught at your school.
2. Assign each subject a code (e.g., ENG for English, MAT for Mathematics).
3. Mark subjects as scholastic or co-scholastic (relevant for CBSE schools).
4. Map subjects to classes (not all subjects are taught in all classes).
5. Click Save and Continue.

Step 5: Fee Structure

1. Create fee heads (e.g., Tuition Fee, Annual Charges, Lab Fee, Transport Fee).
2. Set amounts for each fee head, per class if they differ.
3. Set the frequency — monthly, quarterly, term-wise, or annually.
4. Click Save and Continue.

Step 6: Create Users

1. Add user accounts for your staff — teachers, accountants, librarians.
2. Assign each user a role (see Roles & Permissions for details).
3. Each user will receive an email with their login credentials.
4. Click Finish Setup.

Tip: You do not have to complete all setup steps in one sitting. You can skip steps and come back to them later from the Settings menu. However, completing the basic setup (school profile, academic year, classes) before adding students is strongly recommended.

Logging Out

1. Click your profile icon or name in the top-right corner of the navigation bar.
2. Select Log Out from the dropdown menu.
3. You will be returned to the login page.

Tip: EduCore automatically logs you out after 30 minutes of inactivity for security. If you are in the middle of entering data (e.g., marks entry), save your work periodically.

Troubleshooting Login Issues